Terms of service

Effective Date: April 5, 2026

Welcome to Shudh Saar. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms.

1. General Information

Shudh Saar is engaged in the manufacturing and sale of traditional food products, including snacks like Thekua and other items. Our services are intended for individuals who are 18 years or older.

2. Acceptance of Terms

By using our website, placing an order, or interacting with us, you confirm that you have read, understood, and agreed to these Terms along with our Privacy Policy.

3. Products & Services

We strive to provide accurate product details, including pricing, descriptions, and availability. However, errors may occur.

We reserve the right to:

  • Modify or discontinue products without prior notice
  • Limit product quantities
  • Cancel or refuse suspicious or fraudulent orders

4. Orders & Payments

  • All orders are subject to availability and confirmation
  • Prices are listed in INR (₹) and may change without notice
  • We accept payments via UPI, debit/credit cards, net banking, and other available methods
  • Customers must provide accurate billing and shipping details

Incorrect information may lead to delays or order cancellation.

5. Shipping & Delivery

We aim to deliver your order within the estimated timeline. However, delays may occur due to:

  • Courier or logistics issues
  • Weather conditions
  • Public holidays or unforeseen events

Shudh Saar is not liable for such delays.

6. Returns & Refunds

Due to the perishable nature of our products, returns are limited.

We only accept refund/replacement requests in the following cases:

  • Damaged or defective products
  • Incorrect item delivered

You must report the issue within 24 hours of delivery with proper proof (images).

For complete details, please refer to our Return & Refund Policy.

7. Intellectual Property

All website content including logos, text, images, product names, and designs are the property of Shudh Saar.

Unauthorized use, copying, or reproduction is strictly prohibited.

8. User Responsibilities

By using our website, you agree not to:

  • Engage in illegal or unauthorized activities
  • Disrupt website functionality or security
  • Upload harmful or malicious content

9. Limitation of Liability

Shudh Saar shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our maximum liability is limited to the value of the purchased product.

10. Indemnification

You agree to indemnify and hold Shudh Saar harmless from any claims, damages, or liabilities resulting from misuse of our services or violation of these Terms.

11. Updates to Terms

We may revise these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of the website means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Brand Name: Shudh Saar
Email: contact@shudhsaar.com