About Us

About Us – Shudh Saar

Established with a vision to preserve tradition and purity, Shudh Saar is a brand dedicated to delivering authentic, high-quality food products inspired by the rich heritage of Bihar.

We believe in offering not just food, but an experience—one that connects you to traditional flavors, homemade goodness, and natural ingredients. Every product we create reflects our commitment to quality, taste, and authenticity.

🌿 Our Mission

1. Preserve Bihar’s Food Heritage

Our goal is to revive and promote traditional Bihari snacks like Thekua and other regional delicacies. We aim to keep age-old recipes alive and bring them to modern households across India.

2. 100% Natural & Pure Products

We focus on creating products that are free from harmful chemicals and preservatives. From traditional snacks to healthy options like makhana and natural honey, we ensure purity in every bite.

3. Empower Local Communities

We proudly work with local artisans and women, creating employment opportunities and supporting small-scale production. Our mission is to grow together while preserving authentic handmade quality.

4. Taking Bihar’s Taste to the World

Shudh Saar aims to become a global name in traditional Indian snacks. We want to introduce the authentic taste of Bihar to customers not just in India, but across the world.

❤️ Our Promise

  • Authentic Taste & Traditional Recipes
  • Premium Quality Ingredients
  • Hygienic Preparation & Packaging
  • Customer Satisfaction First
Mukesh Kumar – Founder & CEO, Shudh Saar

Founder’s Story – Shudh Saar

Behind every brand, there is a story of courage, passion, and a dream.

Shudh Saar was founded by a young and driven entrepreneur who believed that the true taste of Bihar should never be forgotten. While still exploring his journey as a student, he noticed something simple yet powerful—people deeply missed the authentic taste of traditional Bihari snacks like Thekua.

With no big setup, no factory, and no large team, the journey began from a very humble start. What he had was something far more valuable—a vision and traditional homemade recipes passed down through family.

Starting as a small initiative, Shudh Saar was built step by step with dedication, learning, and a strong belief in quality. From managing production to handling marketing and customer experience, every part of the journey was shaped with hard work and consistency.

🌿 From a Small Idea to a Growing Brand

What started as a simple idea has now grown into a brand that aims to deliver authentic, high-quality traditional snacks to customers across India.

Today, Shudh Saar continues to expand with a clear mission—
to take the rich taste of Bihar from local kitchens to homes across the country and beyond.

🚀 The Vision Ahead

The goal is not just to sell products, but to build a brand that represents:

  • Authenticity
  • Tradition
  • Trust
  • And the true essence of homemade taste

Shudh Saar is on a journey to bring Bihar’s traditional flavors to the global stage—while staying rooted in its values.

❤️ A Message from the Founder

"This is not just a business, it’s a responsibility—to preserve our tradition and share it with the world."

 

Ordering

How can i place an order woth shudh saar ?

A. Placing an order with Shudh Saar is quick and easy:


  1. Visit our official website ShudhSaar.com

  2. Browse through our products and choose your favorite items

  3. Click on “Add to Cart”

  4. Go to your cart and click on “Checkout”

  5. Enter your delivery details and select your preferred payment method

  6. Confirm your order

Once your order is placed, you will receive a confirmation message, and we’ll start preparing your products with care.

Can i modifiy or cancel my order after placing ?

Once an order is confirmed, modifications or cancellations are not guaranteed. However, if you need to make any changes, please contact us as soon as possible atcontact@shudhsaar.com with your order number. We will try our best to assist you before the order is processed or dispatched.

How will i now if my has been comfrmed ?

A. Once your order is successfully placed, you will receive a confirmation message via email (and/or SMS) on your registered contact details. This confirmation will include your order number, product details, and delivery information.

If you do not receive a confirmation, please check your spam folder or contact us at contact@shudhsaar.com for assistance.

What payment methods do you accept?

A. We accept multiple payment options including UPI, debit/credit cards, and net banking for a smooth checkout experienc

Can I place an order without creating an account?


Yes, you can place an order as a guest without creating an account. However, creating an account helps you track orders and manage your details easily.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email/SMS. You can use it to track your order status in real-time.

Ordering & Payment

I haven't recive my order. What should i do?

If you haven’t received your order within the expected delivery time, please follow these steps:


  • Check your order confirmation email/SMS for the tracking details

  • Use the tracking link to check the current status of your shipment

  • If the delivery date has passed, contact our support team at contact@shudhsaar.com with your order number

We will look into the issue and assist you as quickly as possible to ensure your order reaches you.

I recived my order getting a refund. What can i do?

If you have received your order and would like a refund, please contact us at contact@shudhsaar.com with your order number and the reason for your request.

Our team will review your request and guide you through the return or refund process, as per our policy. Please note that refunds are only applicable under eligible conditions.

When will i recive my order?

Orders are typically delivered within 3–7 business days, depending on your location. Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.

Please note that delivery times may vary due to factors like location, courier delays, or public holidays.

What if the package is held bu customs?

In rare cases, orders may be held by customs authorities for inspection. If this happens, customers may be required to provide additional information or documents as requested by the authorities.

Please note that any customs duties, taxes, or clearance charges (if applicable) are the responsibility of the customer. We recommend staying in touch with the courier service for updates. You can also contact us at contact@shudhsaar.com for assistance, and we will do our best to help.

 Returns & Refunds

What is your return policy?

Due to the nature of our food products, we do not accept returns once the order has been delivered.

However, if you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery at contact@shudhsaar.com with your order number and clear photos of the product. We will review your request and offer a suitable resolution, such as a replacement or refund, as applicable.

How do i request a refund?

To request a refund, please contact us at contact@shudhsaar.com with your order number, details of the issue, and clear photos (if applicable).

Our team will review your request and guide you through the process. Refunds are processed only for eligible cases, as per our policy.

Are therte any items that can not be refunded?

Yes, since we deal with food products, most items are non-refundable once delivered due to hygiene and safety reasons.

However, refunds or replacements may be considered only if you receive a damaged, defective, or incorrect product. In such cases, please contact us within 24 hours of delivery at contact@shudhsaar.com with your order details and photos.