Shipping policy
Effective Date: April 5, 2026
At Shudh Saar, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.
1. Delivery Coverage
We currently deliver across most locations in India.
If your area is not serviceable, you will be notified during checkout or shortly after placing your order.
2. Order Processing Time
- Orders are processed within 1–2 business days after successful payment
- Orders placed on weekends or public holidays will be processed on the next working day
3. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure timely delivery.
- Standard Delivery: 3–7 business days (depending on location)
- Express Delivery: 1–3 business days (if available, extra charges may apply)
Note: Delivery timelines are estimates and may vary due to logistics issues, weather conditions, or other unforeseen factors.
4. Shipping Charges
- Free Shipping is available on eligible orders (as shown on cart page)
- A flat shipping charge will be applied on orders below the free shipping limit
- Additional charges may apply for express or priority delivery options
(All applicable charges will be shown at checkout)
5. Order Tracking
Once your order is shipped, you will receive:
- Tracking ID via SMS or Email
- Live tracking link to monitor delivery status
6. Delivery Attempts
- Our courier partners will attempt delivery up to 2 times
- If delivery fails due to unavailability, the order may be returned
- Re-delivery may require additional charges
7. Damaged or Lost Orders
- If the package appears damaged, please do not accept it and contact us immediately
- In case of lost or undelivered orders, we will coordinate with the courier partner and provide a suitable resolution
8. Incorrect Shipping Details
Customers are responsible for providing accurate shipping information.
Shudh Saar will not be responsible for delays or delivery failures caused by incorrect or incomplete address details.
9. Contact Information
For any shipping or delivery-related queries, feel free to contact us:
Brand Name: Shudh Saar
Phone: +91 9135563881
Email: contact@shudhsaar.com